To: Our Valued Net-Express Customers

All of NXS’s Internet business has been acquired by ISDN‑Net, Inc., with headquarters located in Nashville, Tennessee.  ISDN-Net is the oldest and largest privately owned Internet service provider in the state of Tennessee and will provide strength in both service and support.  Unlike many other large Internet Service Providers who are Regional or national, ISDN-Net operates only in the state of Tennessee.  They are roughly 20 times the size of the old Net-Express and have a tremendous reputation for support and service, and have a well maintained high end network supporting all facets of Internetica.

During the 11 years Net-Express has been in the Internet business, we have seen many technological changes in the way Internet service is delivered.  There are many more changes on the horizon and ISDN-Net has the resources and technological knowledge to take advantage of these changes in those cases that benefit the customer.  The Internet revolution has just begun, and ISDN-Net has plans and is taking action already on what will evolve in the future.

One of the very positive changes that should occur within the next 30 days is that all email boxes will be moved to route thru Postini for anti-spam and anti-virus protection.  Postini is THE premier anti-spam, anti-virus service and is now owned by Google.  Also dialup customers will be able to use their dialup in hundreds of cities nationwide.

Customers will not need to change email addresses or dialup phone numbers, everything should work as it is currently setup.  Some DSL customers will need changes made to their routers, however the ISDN-Net team will handle that smoothly as needed, and the Technical support staff of Dataworld is still here and will help as asked.

Customers that like to walk in and pay there bill in person at the Dataworld location can continue to do so for the near future.

We encourage you to stay with ISDN-Net.  There will be no changes in pricing for the immediate future so you should at least give ISDN-Net a fair chance.  Please continue to pay your service by whatever method you have been using until notified otherwise.  If you have questions or concerns, please give me a call at 865-225-1441 and we will be happy to answer them.

We want to say a heartfelt thank you to all of our customers for your loyalty over the years.

I’m sure some of you are wondering what has brought about this transition.  The management of Dataworld is making this transition as part of a series of steps aimed at retirement.  Dataworld has been serving the East Tennessee region for over 26 years,  and is now working on a suitable exit strategy to be complete hopefully by the end of the third quarter of 2009 or early 2010.

The Dataworld shop, premise wiring, sales, service and installation facilities, along with the web design team will remain open for business as usual.  If we can be of service to you in those regards, please do continue to consider us as your technology partner.

Sincerely,

Management
Dataworld Inc.,
Formerly dba Net-Express Internet

Press Release:

ISDN-Net, Inc. Announces Acquisition of Dataworld’s Net-Express